Terms & Conditions

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Free Delivery offer applies to online orders up to 24kg (1 box) to Sydney metro. A surcharge may apply to bulk orders, locations outside Sydney metro, and offline orders. Excludes printers, copiers and bulky items.

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Buy More, Save More offer entitles customers to a $30 discount on second and subsequent items purchased in one transaction (eg. computer + monitor = $30 discount). Excludes printers, copiers and upgrades.

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Buy Online, Pickup in Store offer entitles customers to a $10 discount (per order) for orders placed online and picked up in store. Coupon code save10 must be entered during checkout for the discount to be applied prior to making payment.
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  • All sales subject to stock availability. Full refund will be given if out of stock.
  • All Products are used and refurbished, unless otherwise stated.
  • We make every effort to keep information up to date and accurate but we cannot guarantee that it is error free.
  • In an unlikely event that a part is out of stock, it may be replaced with a similar or better equivalent.
  • Delivery of goods can only be processed once cleared funds are received.

Shipping & Handling

  • Please provide a street address during the checkout process. No PO Box addresses, unless with prior arrangement.
  • If paying via PayPal, local pickup may not be allowed. PayPal seller protection requires sellers to post the item.
  • Couriers may not be able to provide a specific day and time of delivery. Couriers require customers to be available to sign for goods being delivered.
  • We have no control over and cannot guarantee services provided by shipping companies and delays may occur at times.
  • Delivery to most locations is via Couriers-Please, and some locations via registered post.
  • We reserve the right to ship via Courier or Australia Post depending on serviceability and location.
  • For your peace of mind, courier deliveries are insured and Australia post deliveries are registered.
  • If arranging own courier, contact us first. Packaging fees may apply.
  • Free Delivery offer applies to online orders up to 24kg (1 box) to Sydney metro. A surcharge may apply to bulk orders, locations outside Sydney metro, and orders not placed online. Excludes printers, copiers and bulky items.

Warranty & Returns

  • Please refer to the item description for warranty period. If warranty period is not specifield, a 30 day warranty applies.
  • Warranty is back to base and provided by Arvandtech.
  • Warranty covers parts and labour. Excludes laptop batteries (DOA warranty), software related problems, accidental damage and misuse.

Payments

  • Pay on pickup: All major cards and cash accepted. 1% Surcharge on Visa/MasterCard, 1.7% on American Express applies.
  • Pay by phone: 1.5% Surcharge on Visa/MasterCard, 2.0% on American Express applies. Card-not-present payments may not be accepted for some orders.
  • PayPal: Customers using PayPal or credit/debit cards may be asked for further identification to protect against fraud. PayPal payments may not be accepted for some orders or if you're picking up your order (PayPal seller protection requires sellers to post the item). A 1.5% surcharge may apply to some orders (eg. bulk, manual). For manual payments (with prior arrangement only) use paypal email address: paypal@arvandtech.com
  • Direct Deposit: Payments can be made through your bank's internet banking or phone banking system, or at any Westpac branch. Please use your order number as your payment reference so that we can easily identify your payment.

    Account details:
    Bank Name: AMP
    Account Name: Arvandtech Pty Ltd
    Account BSB: 939200
    Account Number: 157253915
  • Bpay: Payments can be made from your Visa, MasterCard or Savings account. Bpay is supported by most Australian Banks and payments can be made through internet banking, or phone banking. In order to make your payment, you need the Biller Code (33803) and the Reference Number provided on your invoice. Minimum payment limit: $100, Maximum: $10000. For payments larger than $10000, multiple transfers can be made.
  • Cheque/Money Order: please make payable to "Arvandtech Pty Ltd". Please also mark the back of the Cheque/money order with your order number so that we can easily identify your payment. Please note, cheques (including money order and bank cheques) are subject to clearance which takes a minimum of 3 days once received & banked.
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